Mark Graham Brown's Killer analytics : top 20 metrics missing from your balance PDF

By Mark Graham Brown

ISBN-10: 1118631714

ISBN-13: 9781118631713

ISBN-10: 1118691733

ISBN-13: 9781118691731

ISBN-10: 1118737784

ISBN-13: 9781118737781

ISBN-10: 1118737806

ISBN-13: 9781118737804

"Killer Analytics exhibits companies how analytics are being utilized to degree elements of industrial functionality that routinely aren't measured. New components comprise innovation, sustainability, threat, undertaking mangement, and others. The ebook will express the worth of measuring every one zone after which supply implementation tips."--

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2. Minimize total number of metrics reviewed. Research on a balanced scorecard conducted by American Productivity and 12 ▸ KILLER ANALYTICS Quality Center (APQC) suggests that no executive should regularly review more than 20 high-level metrics. The problem with having to review 50-plus charts every month is lack of focus. No one can keep track of that many variables, and the likelihood of missing important factors increases, as does the tendency to micromanage. If most of the executive-level metrics are analytics, executives can regularly scan 10 to 15 high-level gauges to see how the organization is performing and then drill down into details when necessary.

These same data can be used to assess the performance of managers, which Google does every six months. Some authors suggest that employee engagement depends on the person, not the job or work environment. Their research suggests that some people are likely to be engaged employees and some are not, so careful selection is the key to having an engaged workforce. While I agree that there is some truth to this, I also think INTRODUCTION◂ 7 engagement has a lot more to do with the job and work environment.

The fact is that an analytics-based scorecard like this makes it more likely to detect minor problems since the data reporting screens alert viewers when they need to drill deeper into the data that makes up the high-level analytic. Without the warning light feature one needs to drill down into several layers of subsidiary metrics to make sure that the overall analytic measure is not hiding something. Myth: You need to learn and memorize complicated formulas in order to use analytic metrics to review and manage organizational performance.

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Killer analytics : top 20 metrics missing from your balance sheet by Mark Graham Brown

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